Microsoft solves your Operational Issues for SQL 2000
Check out the cool guide introduced by Microsoft for handling the Production issues on SQL 2000.
This guide is presented within the structure of the Microsoft Operations Framework (MOF) methodology. There are numerous documents that should be read to fully understand MOF and its related Frameworks, and a summary has been provided in the next section. MOF is a representation of the cyclical process that any operation goes through, and it has been broken into four quadrants: changing, operating, supporting, and optimizing.
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A fantastic guide that can revolutionize the work you handle your SQL support process